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Federal class action lawsuit seeks refunds on behalf of ticketed fan after Copa América final chaos

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MIAMI — A federal class action lawsuit was filed Friday on behalf of ticketed fans who were not allowed into the Copa América finals match at Hard Rock Stadium in Miami Gardens, Florida, on Sunday, after “thousands of unticketed fans” breached security, prompting the stadium gates to be shut.

Listed as defendants in the lawsuit are Hard Rock Stadium, the South American Football Confederation, the Confederation of North, Central America and Caribbean Association Football, and security firm Best Crowd Management.

An estimated 65,300 tickets were sold for the match between Argentina and Colombia on Sunday. The match was delayed for more than an hour after fans without tickets forcibly attempted to enter the stadium, according to a stadium spokesperson. After the security breach, a decision was made to reopen the stadium gates “for a short period of time to all fans to prevent stampedes and serious injury at the perimeter,” a stadium spokesperson said at the time, noting a “serious concern of fans being crushed in an attempt to enter.”

The lawsuit claims the defendants “failed to implement an adequate and reasonable security and safety plan,” including not hiring enough security personnel, failing to predict the size of “unticketed attendees,” and not establishing a perimeter to check for tickets.

“The scene that unfolded on television and social media was astonishing: bloodied fans, parents protecting children from criminal acts, fans assaulting each other, stadium staff, and local police,” the complaint states.

The complaint says the defendants should have foreseen the chaos that erupted and ignored their duty to protect ticket holders. The lead plaintiff, Das Nobel, said he paid nearly $10,000 for four tickets and almost $15,000 for travel and lodging arrangements. He alleges he did not see anyone scanning tickets when he arrived at the stadium. Instead, he saw the Southeast gate was shut and locked, according to the lawsuit.

Nobel said he and his family waited for hours to get into the stadium before they returned to their hotel. During their wait, he said he “witnessed dozens of fans climbing onto a storefront, breaking into the stadium, scaling fences, and throwing backpacks over,” according to the complaint. Nobel alleges he was not allowed into the stadium to watch the match.

“Hard Rock Stadium was responsible for implementing the security plans negotiated with CONMEBOL and CONCACAF and implementing protocols designed for fan safety. Hard Rock Stadium hired BEST security for additional assistance,” the complaint states.

The South American Football Confederation, or CONMEBOL, said in a release Monday that they were “subject to decisions made by the Hard Rock Stadium authorities” and that certain procedures “were not taken into account.”

In response, Hard Rock Stadium said in a statement that it “implemented, and in many cases exceeded, CONMEBOL’s security recommendations throughout the tournament and the Final.”

The lawsuit seeks full ticket refunds, interest, and reimbursement for travel expenses for people who paid to enter the stadium but were denied entry. The class would consist of people who purchased tickets but were not allowed to watch the match in the stadium. The complaint does not seek damages related to any personal injuries.

Hard Rock Stadium and CONMEBOL told CNN separately that they cannot comment on litigation. When asked about refunds for ticketholders who were not allowed into the stadium, a stadium official told CNN on Friday that “fans who purchased tickets on the primary market and were denied entry to the match are encouraged to reach out to Ticketmaster to request a refund. Ticketmaster will take the claim and provide next steps to the customer. Fans who purchased tickets on the secondary market should direct their refund request to the entity from which they purchased.”

The Confederation of North, Central America and Caribbean Association Football, or Concacaf, told CNN, “It would not be appropriate for us to comment on legal matters.”

CNN has reached out to Best Crowd Management for comment.

Another lawsuit was filed by ticket holder Jacqueline Martinez on Monday. Martinez said she bought four tickets for more than $4,000 to attend the match with her family, but they were unable to enter the stadium because of the crowds. Martinez is seeking $50,000 in damages to cover a refund for their expenses and emotional distress, according to the complaint.


Flying amid CrowdStrike outage: What to expect next and tips to navigate travel chaos

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Friday’s wave of global IT outages, which affected CrowdStrike customers who use Windows products, has led to more than 1,100 flight cancelations and hundreds of delays in the U.S., leaving travelers to navigate uncharted next steps as major airlines deploy workarounds and slowly come back online.

With interim efforts underway at American Airlines, United and Delta, Nick Ewen, a travel expert and senior editorial director of The Points Guy, told ABC News that there’s a potential lengthier domino effect as they get back to fully operational.

“There may be knock-on effects with the impacted airlines throughout the day and even into the weekend,” he said. “This is because planes and crew members get stranded when a flight is cancelled, and if that plane and/or crew are scheduled to operate two more flights later in the day, and then another four the next day, all of those are at risk of being disrupted.”

Tips to navigate flight, travel delays and reimbursements this weekend amid CrowdStrike outages

Katy Nastro has details on what travelers should know about refunds and accomodations amid the gloabl IT outage.

For anyone traveling this weekend, Ewen suggested people “make sure they’re proactively keeping an eye on their flights to learn about delays or cancellations as soon as possible.”

“Download your airline’s app, which may allow you to track where your inbound plane is coming from. If not, an app like FlightRadar24 allows you to see the registration number of the plane scheduled to operate your flight,” he said. “If you’re waiting to depart from New York in two hours and your plane is still sitting in Texas, you’re not leaving on time — even if the airline’s system is saying your flight is on schedule.”

For anyone experiencing significant delays, especially if it forces travelers to stay overnight at an airport, Ewen said to “inquire with your airline about hotel and food vouchers.”

“If they are unable — or unwilling — to provide them, investigate any trip delay protection you may have on the credit card you used for the flight,” he added. “In some cases, you may be eligible for reimbursement for extra expenses incurred — though you’d still need to submit a claim with the benefits provider. So save your receipts.”

Airline refund rules explained amid CrowdStrike outages

Tomasz Pawliszyn, CEO of AirHelp, a claims management company, echoed Ewen’s advice for travelers to retain receipts for any incurred expenses during the delays, telling ABC News “it’s crucial for passengers to understand their rights and know their options during disruptions.”

“Although this incident is beyond the control of airlines and airports, passengers still have certain rights under U.S. Department of Transportation regulations,” he said. “The passengers are entitled to assistance from the airline. This can include rebooking on the next available flight and, in some cases, meal vouchers and accommodation if the delay extends overnight.”

Pawliszyn said that later this year, there will be some updated rules in place.

“The new refund rules apply when the airline has rescheduled the flight for either an earlier or later time with a margin of 3-4 hours, depending on whether it is a domestic or international flight,” he explained. “When this happens, if the passenger rejects the reschedule, the passenger has a right to obtain a cash refund as opposed to a voucher. “

He added that the new rules “will not apply until after the summer.”

Houston lawmaker, US Rep. Sheila Jackson Lee, has died at 74

HOUSTON, Texas (KTRK) — U.S. Rep. Sheila Jackson Lee, a three-decade member of Congress and a voice for a predominantly Hispanic and Black Houston district, has died, the 74-year-old’s family said on Friday.

“Today, with incredible grief of our loss yet deep gratitude for the life she shared with us, we announced the passing of United States Representative Sheila Jackson Lee of the 18th Congressional District of Texas,” Jackson Lee’s family wrote. “A fierce champion of the people, she was affectionately and simply known as ‘Congresswoman’ by her constituents in recognition of her near-ubiquitous presence and service to their daily lives for more than 30 years.

The lawmaker’s family said funeral arrangements are pending.

Early last month, Jackson Lee revealed she was diagnosed with pancreatic cancer and undergoing treatment, adding that she would be occasionally absent from her Congressional duties.

“I am confident that my doctors have developed the best possible plan to target my specific diseases. The road ahead will not be easy, but I stand in faith that God will strengthen me,” Jackson Lee said in a statement on June 2.

A prayer and praise vigil was held shortly after in support of her fight. Jackson Lee’s family or office didn’t disclose whether her cancer was the cause of her death.

The Democrat’s office boasted her accomplishments since she won her seat in 1994, crediting her with establishing the Juneteenth Federal Holiday and reauthorizing the Violence Against Women Act.

“However, she impacted us most as our beloved wife, sister, mother, and Bebe (grandmother),” Jackson Lee’s representatives said.

Jackson Lee is survived by her husband Elwyn Lee and their two children.

Working in her last days

Just a week prior, Jackson Lee advocated on behalf of CenterPoint Energy customers by calling on the U.S. Department of Justice to investigate the utility company’s response to Hurricane Beryl.

Jackson Lee was also months away from going for her 16th term in the U.S. House of Representatives after winning her Democratic primary in March.

The lawmaker fell late last year in her bid to become the next Houston mayor in a runoff against winner John Whitmire.

Before ascending to the Capitol, she was elected to Houston City Council in 1989, serving the city until her congressional election.

Bob Newhart, Deadpan Comedian, Dies at 94

Bob Newhart, the deadpan accountant-turned-comedian who became one of the most popular TV stars of his time after striking gold with a classic comedy album, has died at 94. Jerry Digney, Newhart’s publicist, says the actor died Thursday in Los Angeles after a series of short illnesses.

Newhart, best remembered now as the star of two hit television shows of the 1970s and 1980s that bore his name, launched his career as a standup comic in the late 1950s. He gained nationwide fame when his routine was captured on vinyl in 1960 as “The Button-Down Mind of Bob Newhart,” which went on to win a Grammy Award as album of the year.

While other comedians of the time, including Lenny Bruce, Mort Sahl, Alan King, and Mike Nichols and Elaine May, frequently got laughs with their aggressive attacks on modern mores, Newhart was an anomaly. His outlook was modern, but he rarely raised his voice above a hesitant, almost stammering delivery. His only prop was a telephone, used to pretend to hold a conversation with someone on the other end of the line.

In one memorable skit, he portrayed a Madison Avenue image-maker trying to instruct Abraham Lincoln on how to improve the Gettysburg Address: “Say 87 years ago instead of fourscore and seven,” he advised. Another favorite was “Merchandising the Wright Brothers,” in which he tried to persuade the aviation pioneers to start an airline, although he acknowledged the distance of their maiden flight could limit them. “Well, see, that’s going to hurt our time to the Coast if we’ve got to land every 105 feet.”

Newhart was initially wary of signing on to a weekly TV series, fearing it would overexpose his material. Nevertheless, he accepted an attractive offer from NBC, and “The Bob Newhart Show” premiered on Oct. 11, 1961. Despite Emmy and Peabody awards, the half-hour variety show was canceled after one season, a source for jokes by Newhart for decades after.

He waited 10 years before undertaking another “Bob Newhart Show” in 1972. This one was a situation comedy with Newhart playing a Chicago psychologist living in a penthouse with his schoolteacher wife, Suzanne Pleshette. Their neighbors and his patients, notably Bill Daily as an airline navigator, were a wacky, neurotic bunch who provided an ideal counterpoint to Newhart’s deadpan commentary. The series, one of the most acclaimed of the 1970s, ran through 1978.

Four years later, the comedian launched another show, simply called “Newhart.” This time he was a successful New York writer who decides to reopen a long-closed Vermont inn. Again Newhart was the calm, reasonable man surrounded by a group of eccentric locals. Again the show was a huge hit, lasting eight seasons on CBS. It bowed out in memorable style in 1990 with Newhart — in his old Chicago psychologist character — waking up in bed with Pleshette, cringing as he tells her about the strange dream he had: “I was an innkeeper in this crazy little town in Vermont. … The handyman kept missing the point of things, and then there were these three woodsmen, but only one of them talked!” The stunt parodied a “Dallas” episode where a key character was killed off, then revived when the death was revealed to have been in a dream.

Two later series were comparative duds: “Bob,” in 1992-93, and “George & Leo,” 1997-98. Though nominated several times, he never won an Emmy for his sitcom work. “I guess they think I’m not acting. That it’s just Bob being Bob,” he sighed.

Over the years, Newhart also appeared in several movies, usually in comedic roles. Among them: “Catch 22,” “In and Out,” “Legally Blonde 2,” and “Elf,” as the diminutive dad of adopted full-size son Will Ferrell. More recent work included “Horrible Bosses” and the TV series “The Librarians,” “The Big Bang Theory” — which won him his only Emmy — and “Young Sheldon.”

Newhart married Virginia Quinn, known to friends as Ginny, in 1964, and remained with her until her death in 2023. They had four children: Robert, Timothy, Jennifer, and Courtney. Newhart was a frequent guest of Johnny Carson’s and liked to tease the thrice-divorced “Tonight” host that at least some comedians enjoyed long-term marriages. He was especially close with fellow comedian and family man Don Rickles, whose raucous insult humor clashed memorably with Newhart’s droll understatement. “We’re apples and oranges. I’m a Jew, he’s a Catholic. He’s low-key, I’m a yeller,” Rickles told Variety in 2012. A decade later, Judd Apatow would pay tribute to their friendship in the short documentary “Bob and Don: A Love Story.”

A master of the gently sarcastic remark, Newhart got into comedy after he became bored with his $5-an-hour accounting job in Chicago. To pass the time, he and a friend, Ed Gallagher, began making funny phone calls to each other. Eventually, they decided to record them as comedy routines and sell them to radio stations. Their efforts failed, but the records came to the attention of Warner Bros., which signed Newhart to a record contract and booked him into a Houston club in February 1960. “A terrified 30-year-old man walked out on the stage and played his first nightclub,” he recalled in 2003.

Six of his routines were recorded during his two-week date, and the album, “The Button-Down Mind of Bob Newhart,” was released on April Fools’ Day 1960. It sold 750,000 copies and was followed by “The Button-Down Mind Strikes Back!” At one point the albums ranked No. 1 and 2 on the sales charts. The New York Times in 1960 said he was “the first comedian in history to come to prominence through a recording.” In addition to winning Grammy’s album of the year for his debut, Newhart won as best new artist of 1960, and the sequel “The Button-Down Mind Strikes Back!” won as best comedy spoken word album.

Newhart was booked for several appearances on “The Ed Sullivan Show” and at nightclubs, concert halls, and college campuses across the country. He hated the clubs, however, because of the heckling drunks they attracted. “Every time I have to step out of a scene and put one of those birds in his place, it kills the routine,” he said in 1960.

In 2004, he received another Emmy nomination, this time as guest actor in a drama series, for a role in “E.R.” Another honor came his way in 2007, when the Library of Congress announced it had added “The Button-Down Mind of Bob Newhart” to its registry of historically significant sound recordings.

Newhart made the bestseller lists in 2006 with his memoir, “I Shouldn’t Even Be Doing This!” He was nominated for another Grammy for best spoken word album (a category that includes audiobooks) for his reading of the book. “I’ve always likened what I do to the man who is convinced that he is the last sane man on Earth … the Paul Revere of psychotics running through the town and yelling `This is crazy.′ But no one pays attention to him,” Newhart wrote.

Born George Robert Newhart in Chicago to a German-Irish family, he was called Bob to avoid confusion with his father, who was also named George. At St. Ignatius High School and Loyola University in Chicago, he amused fellow students with imitations of James Cagney, Humphrey Bogart, Jimmy Durante, and other stars. After receiving a degree in commerce, Newhart served two years in the Army. Returning to Chicago after his military service, he entered law school at Loyola but flunked out. He eventually landed a job as an accountant for the state unemployment department. Bored with the work, he spent his free hours acting at a stock company in suburban Oak Park, an experience that led to the phone bits.

“I wasn’t part of some comic cabal,” Newhart wrote in his memoir. “Mike (Nichols) and Elaine (May), Shelley (Berman), Lenny Bruce, Johnny Winters, Mort Sahl — we didn’t all get together and say, ‘Let’s change comedy and slow it down.’ It was just our way of finding humor. The college kids would hear mother-in-law jokes and say, ‘What the hell is a mother-in-law?’ What we did reflected our lives and related to theirs.”

Newhart continued appearing on television occasionally after his fourth sitcom ended and vowed in 2003 that he would work as long as he could. “It’s been so much, 43 years of my life; (to quit) would be like something was missing,” he said.


Former Associated Press writer Bob Thomas contributed to this report.

Trump delivers longest acceptance speech in history

MILWAUKEE — On the fourth and final day of the Republican National Convention, former President Donald Trump gave a highly anticipated speech, which he said beforehand would call for unity following his assassination attempt.

However in his first speech since the incident, Trump leaned into his usual talking points, slamming President Joe Biden, Democrats and other critics on a wide variety of issues from the economy, immigration and crime.

For over an hour, Trump went off script much to the crowd’s delight. The former president told them he was grateful for their support after his brush with death but argued that the country needed to be fixed due to Biden’s policies.

The night also included wild speeches from guests such as Hulk Hogan and Eric Trump, who echoed some of the former president’s rhetoric bashing Biden and the Democrats.h

Tech Outage Grounds Flights Worldwide, Causing Major Delays

Early Friday morning, airlines such as American, Delta, and United were forced to ground flights globally due to a widespread tech outage affecting Microsoft’s cloud services, according to reports from the Associated Press and other news outlets in Australia and the UK.

The impact of this outage reached Houston around 5 a.m., where Bush airport announced via X (formerly Twitter) that the issue would affect “several airlines, resulting in delays and longer wait times this morning.” They advised travelers to “check directly with your airline” for the latest updates on flight statuses.

Airports worldwide, including those in Los Angeles, Edinburgh, Rome, Zurich, and Hong Kong, reported similar delays. The technical issues forced many passengers to check in manually, with one traveler in India even posting a photo of a “hand-written” boarding pass for his IndiGo flight.

Despite the significant disruptions, George Kurtz, CEO of cybersecurity firm CrowdStrike, clarified early Friday that the issues stemmed from an outage, not a security incident or cyberattack. According to Kurtz, the problems were caused by “a defect found in a single content update for Windows,” which has since been identified, isolated, and fixed.

Microsoft had announced on X Thursday evening that they were “investigating an issue impacting users’ ability to access various Microsoft 365 apps and services.” The most recent update, posted just before 3 a.m., indicated that “multiple services are continuing to see improvements.”

‘July 13 will be my premiere,’ Trump rally gunman said on gaming platform before shooting

Investigators working to determine a motive behind the attempted assassination of former President Donald Trump found a message posted to the gaming platform Steam that they believe was authored by the suspect, in which he said that “July 13 will be my premiere, watch as it unfolds,” according to three law enforcement sources briefed on the probe.

July 13 will be my premiere, watch as it unfolds

Thomas Matthew Crooks

Investigators also have found on the phone of Thomas Matthew Crooks, 20, internet searches for both Trump and President Joe Biden, sources familiar with the investigation told ABC News. The suspect had searched for the dates of Trump’s rally in Butler, Pennsylvania, and for those of the Democratic National Convention in Chicago, the sources said.

RELATED: Secret Service spotted shooter on roof 20 minutes before gunfire erupted at Trump rally

The suspect’s phone was one of several devices that law enforcement investigators had collected, as they worked to piece together a timeline of the assassination attempt against the former president during a Saturday rally.

The FBI early on Sunday had identified Crooks as the suspect. The U.S. Secret Service said snipers had killed Crooks the scene. Firefighter Corey Comperatore, a dad who was attending the rally, was killed, and two other bystanders were injured, officials said.

The searches compounded the questions that were swirling as investigators searched for a reason for the shooting, including a possible political motive. Crooks had been registered as a Republican voter, according to state records. But a $15 donation to a progressive group was also recorded under “Thomas Crooks” in January 2021, according to FEC records.

RELATED: What Thomas Matthew Crooks did in hours leading up to assassination attempt on Trump

As investigators analyzed the suspect’s phone, they looked at his search history, which included the queries for Trump and Biden. But that search history didn’t immediately appear to reveal Crooks’ political views, sources told ABC News.

Law enforcement officials investigating the assassination attempt told lawmakers on Wednesday that 20 minutes had passed between the time Secret Service snipers first spotted Crooks on a rooftop and the time the first shots were fired, according to several law enforcement officials and lawmakers briefed on the matter.

Officials said the snipers spotted the suspect, 20-year-old Thomas Matthew Crooks, on the roof of a building outside the security zone at the rally Saturday in Butler, Pennsylvania, at 5:52 p.m. ET. The shooting happened at 6:12 p.m. ET, 20 minutes later, the sources said.

How often does Texas get multiple hurricanes in one season? Here’s what history tells us

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HOUSTON, Texas (KTRK) — Many of you have expressed your concerns that we could be hit by another hurricane since it’s so early in the season. While no one can tell you with any certainty whether we’ll face another hurricane this season, ABC13’s Weather Team did take a deeper look at how many times the Lone Star State has been hit by multiple hurricanes in a single season.

Since reliable hurricane records began in 1851, there have been six seasons during which multiple hurricanes tracked through Texas: 1854, 1886, 1909, 1942, 1989, and 2008. In every one of these seasons, at least one hurricane impacted southeast Texas.

The worst season by far was 1886, when four hurricanes roared through parts of Texas. The strongest was a Category 4 hurricane that made landfall just west of Matagorda Bay, destroying the town of Indianola, which was abandoned and never rebuilt.

Interestingly, in the 1942 season, two hurricanes hit just nine days apart, with a Category 1 landfall near Crystal Beach along the Bolivar Peninsula on Aug. 21 and then a Category 3 landfall just west of Matagorda Bay on Aug. 30.

During the 1989 season, two Category 1 hurricanes made landfall along the upper Texas coastline, with Chantal hitting in August near High Island and Jerry hitting in October over Galveston. Hurricane Jerry made landfall on Oct. 15, the latest hurricane on record to make landfall in Texas.

The most recent season to have multiple hurricanes pass through Texas was in 2008 when Category 1 Dolly made landfall in south Texas and Category 2 Ike made landfall on the east end of Galveston Island.

Given the past history of multiple storms making landfall in Texas, as rare as it may be, it would be wise to keep your guard up and put any lessons learned from Beryl into practice as soon as possible, just in case another one comes this way.

2 badly decomposed bodies found in 18-wheeler in NW Houston resembled ‘mummies,’ HPD says

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HOUSTON, Texas (KTRK) — The remains of two people were found badly decomposed inside an 18-wheeler in northwest Houston overnight. Officials said they looked “almost like mummies.”

Firefighters had to use a ladder truck to get inside the 18-wheeler to get to the bodies, Houston police said.

Police believe the two people may have been living inside the truck, which was parked on Milwee Street near Bolin Road, not far from W. 34th Street and U.S. 290.

The big question is — how did these two people die?

Investigators didn’t immediately say if there were obvious signs of trauma. They did say the bodies are badly decomposed, so the medical examiner will have to further investigate.

Police were called to the scene around midnight. Lt. R. Willkens said it was kind of strange how they found out about the bodies. He said someone at a nearby convenience store overheard a couple of homeless people talking about two bodies in the back of a truck.

The person who overheard their conversation called 911, and when first responders arrived to the business, they found a fleet of Purple Heart donation trucks in the back.

“There’s a hole, you can see, up on the very top of the truck. It looks like there’s a hole cut out. And officers, HFD, got a ladder, got up there, and they found out when they looked in the hole, there appears to be two bodies for sure,” Willkens said.

Police said there were other clues that show the people may have been homeless and living in the truck.

ABC13 spoke to an employee at the scene who said the trucks are filled with donated clothes that go to Value Village thrift stores. The employee said homeless people cutting holes into the trailers has been an ongoing issue.

¡Que Onda! Magazine Houston – edición 1303

Gracias por SEGUIRNOS, este artículo contiene la edición 1302 de la revista digital de HOUSTON de ¡Que Onda! Magazine Edición Numero 1303.

Del 18 de julio al 31 de julio del 2024.

Fecha de Publicación: Miércoles 18 de julio del 2024.

¡Que Onda! Magazine Houston – Issue No. 1303

Thank you for following us! The following file contains ¡Que Onda! Magazine Houston’s Digital – Issue No. 1302 published on Wednesday, July 3rd, 2024.