In observance of the Thanksgiving holiday, METRO will operate the following schedule:
WEDNESDAY, NOV. 25, 2020
- Local bus routes will operate regular weekday schedules.
- Park & Ride routes will operate regular p.m. service. Check your route’s schedule for the correct times.
- HOV/HOT lanes will be open inbound from 5-10 a.m. and outbound from 11 a.m. to 8 p.m.
- METRORail service will operate regular weekday schedules.
- METRORapid service will operate a regular weekday schedule.
THURSDAY, NOV. 26, 2020 (THANKSGIVING DAY)
- Local bus routes will operate on a Sunday schedule.
- Park & Ride routes WILL NOT operate on this day.
- HOV/HOT lanes WILL NOT be open on this day.
- METRORail service will operate Sunday schedules.
- METRORapid will operate on a Sunday schedule.
FRIDAY, NOV. 27, 2020
- Local bus routes will operate on a Sunday schedule.
- Park & Ride routes WILL NOT operate on this day.
- HOV/HOT lanes WILL NOT be open on this day.
- METRORail service will operate Sunday schedules.
- METRORapid will operate on a Sunday schedule.
SATURDAY, NOV. 28, 2020 and SUNDAY, NOV. 29, 2020
- Local bus routes will operate regular weekend schedules.
- Park & Ride routes WILL NOT operate.
- METRORail service will operate regular weekend schedules.
- METRORapid will operate on a regular weekend schedule.
METROLIFT HOLIDAY HOURS
METROLift’s Reservations and Customer Service offices will be closed Thursday, Nov. 26, and Friday, Nov. 27. As a reminder, all Thursday and Friday subscription trips will be canceled.
To speak to an agent call Reservations on Wednesday, Nov. 25, at 713-225-6716 to schedule trips for the days listed:
- Thursday, Nov. 26
- Friday, Nov. 27
- Saturday, Nov. 28
- Sunday, Nov. 29
- Monday, Nov. 30
After Nov. 25, you may call the METROLift automated phone system, MACS at 713-739-4690. If booking one day in advance, you can also schedule a trip online through MACS-WEB / EZ-Wallet.
All METRO buses and trains are 100% accessible, with routes across the region to serve you. Call 713-635-4000 or 713-635-6993 (TDD), or visit RideMETRO.org for route, bus stop and train information.
CUSTOMER SERVICE CALL CENTER HOURS
Call 713-635-4000 to speak to a Customer Service Representative. Please note our holiday hours:
- Wednesday, Nov. 25: 8 a.m. – 5 p.m.
- Thursday, Nov. 26: CLOSED
- Friday, Nov. 27: 8 a.m. – 5 p.m.
RIDESTORE AND LOST & FOUND HOURS
Holiday hours are as follows:
- Wednesday, Nov. 25: 8 a.m. – 5 p.m.
- Thursday, Nov. 26: (Thanksgiving Day) CLOSED
- Friday, Nov. 27: CLOSED
- Saturday, Nov. 29: CLOSED
- Sunday, Nov. 30: CLOSED
